Dean,
Don't give up. I am new here too. I lost Scott on 12/21/09 almost 2 months. You do need support.
At the very bottom of page under a blue bar there is "Add Reply" "Start a new topic" Click Add Reply.
When your done with your reply, go down to Add Reply and click. Next to that is Preview Post if you want to do that first. Keep trying... Hope to hear from you soon. Hang in there. Kim